Frequently asked questions about my registration
Do you have any questions about our language holidays, enrolment, preparation or practical matters? Then you’ve come to the right place! We have compiled the most frequently asked questions and clear answers in one place.
How can I register my child for a CLIP language holiday?
You can easily register via our website www.clipvakanties.be. Select the camp you want and click on Register. Fill in the online form and confirm your details. Once you have completed the form, you will immediately receive a confirmation email with an overview of your registration and payment instructions.
Can I register several children at the same time?
You can register one child per registration, but you can make several registrations in quick succession.
What happens when a camp is full?
If a camp is full, you can place your child on the waiting list. You can do this easily by clicking on the Waiting List button on the camp page. If a place becomes available, we will contact you by email or telephone. There is no obligation to accept the place.
How does the early bird discount work and until when is it valid?
The early bird discount is a discount you receive when you book early. At CLIP, this usually applies to summer courses until 1 February before the start of that season. For skiing holidays, it runs until 1 November, and for long-haul trips, until 12 December after the start of registration.
The discount will be automatically applied when you register online.
Can I still cancel or change my registration?
Yes, you can cancel or change your booking
- Changes (e.g. camp or dates) are possible as long as there is space available. There is no charge for this.
- Cancellations can be made in writing (by email) in accordance with the cancellation policy. Depending on the timing, this may incur cancellation fees.
Is there a waiting list and how does it work?
As soon as a camp is full, a waiting list button will automatically appear. After registering on the waiting list, you will receive an email. When a place becomes available, we will contact you in order of registration. You will then have a limited time to confirm the place.
How will I receive confirmation of my registration?
Immediately after registering online, you will receive a confirmation email with a link to your dashboard and registration. Please also check your spam or junk mail folders if you do not receive anything.
Are there any annual discounts I should be aware of?
Yes, CLIP offers two types of discounts:
- Early bird discount: for registrations before the specified deadline, you will receive a discount of €15.
- Thank you voucher: Did you join us last year? Then you will receive two thank you vouchers worth €15 each. You can use these vouchers for yourself or your friends in the following year (one per registration). This discount can only be combined with the early bird discount.
- Family discount: for 1 child attending multiple camps within the same year, you will receive a family discount of €15 on the second camp. This also applies to multiple children from the same family who register within the same year. This discount can only be combined with the early bird discount.
- Company discounts: CLIP vzw collaborates with various companies and organisations. A complete list can be found on the website. These are discounts for which you need a company-specific code. This discount can only be combined with the early bird discount.
Frequently asked questions about my account
Do you have any questions about our language holidays, enrolment, preparation or practical matters? Then you’ve come to the right place! We have compiled the most frequently asked questions and clear answers in one place.
How do I create an account on the CLIP website?
An account is automatically created when you register for the first time. Registration starts by entering the participant’s name and date of birth, after which you complete the registration process. At the end, you enter the details of the person making the booking (the parent). The email address you provide will be used to identify you in our system and to log in to your dashboard.
Can I change my child's details later?
Yes, you can still change your details after registering. Please make any changes at least two weeks before departure so that we have the correct information about your child during our preparations.
How can I track my registrations and payments in my account?
On your dashboard, you will find an overview of your registrations, your payments, and your family.
Can I link multiple children to the same account?
Yes, that is exactly the intention. You create one parent account (i.e. with one email address) and add multiple children to it. This allows you to easily manage all registrations, payments and medical information in one central location.
Frequently asked questions about my child
Do you have any questions about our language holidays, enrolment, preparation or practical matters? Then you’ve come to the right place! We have compiled the most frequently asked questions and clear answers in one place.
Can my child share a room with a friend?
Yes, you can. During registration, you can enter the name of a friend under “friends”.
How do I communicate special needs or allergies?
The participant’s personal details include a medical information section where you can indicate any food allergies, medication, specific needs or dietary requirements. If you have any questions or important medical information, you can also send an email to info@clipvakanties.be so that we can inform the team.
What about medication during camp?
As a parent, you can choose whether your child keeps the medication with them and takes it on their own initiative, or whether you hand it over to the person in charge of the internship. Always include clear written instructions (dosage, times), which you can also do via your child’s CLIP dashboard under “medical information”.
What if my child gets homesick?
Homesickness is common and perfectly normal. Our monitors are trained to deal with this and will take the time to support your child. If necessary, we will contact the parents to discuss the best course of action. We strive to ensure that every child feels comfortable again without homesickness spoiling their holiday.
How much pocket money do you recommend giving them?
Pocket money is only needed to a limited extent. For camps with specific extras, we will mention a recommended amount in the practical information email under the heading “What should I bring?”.
Are children allowed to bring their mobile phones?
Yes, but with clear agreements. Yes, but with clear restrictions on mobile phone use, which is only permitted at agreed times, for example after dinner. We recommend leaving younger children’s phones at home so that they can fully immerse themselves in the camp. What’s more, we have no way of knowing what young people get up to with their phones in their rooms at night!
What should my child bring to camp?
Six weeks before departure, you will receive a practical information email. Here you will find links to the website with the packing list, departure times, bus stop locations, etc. For trips abroad, please also carefully check the documents that may be required to be able to travel!
What if my child is being bullied?
We have zero tolerance for bullying. Monitors are trained to recognise signs and intervene immediately. Parents are informed and a meeting is held with all parties involved to resolve the situation.
Who can I contact if I have any questions during the camp weeks?
For urgent questions, we are available 24/7 on 016 29 49 99. We are in direct contact with the coordinators and internship supervisors on site. For GDPR and practical reasons, we do not provide the telephone numbers of monitors. They should not be disturbed during activities. For less urgent questions, please email info@clipvakanties.be.
My child forgot something after camp, what now?
Send an email to info@clipvakanties.be with a clear description of the item, camp and date. Lost property will be handed in to the office one to two weeks after the end of the camp.
Lost items will be kept until the autumn holidays. Items that are not collected will then be donated to charity. TIP: labelled clothing and items with a name and telephone number will, of course, find their way back to their owner more quickly.
Frequently asked questions about important documents
Do you have any questions about our language holidays, enrolment, preparation or practical matters? Then you’ve come to the right place! We have compiled the most frequently asked questions and clear answers in one place.
What documents do I need to complete before departure?
After registering, you will receive a practical information email with all the necessary documents. This includes the medical form, emergency numbers and any consent forms. Please ensure that your national registration number and international passport details are entered correctly where necessary. Also pay attention to the spelling of the participant’s name: for air travel, it must be identical to the name on the identity card.
Do I need to fill in a medical form?
Yes, a medical form is mandatory for every child. This form is used to record important information about health, allergies, medication and GP. This form is crucial for safety and must be completed digitally at least two weeks before departure.
Will I receive a tax certificate and when?
The government provides participants with a tax certificate for childcare until the day they turn 14. You will automatically receive this certificate by email in the spring after the camp year. If your child is younger than fourteen at the time of departure, the system will allow you to enter his or her national registration number, as well as that of the person making the booking. If the participant is already fourteen at the time of departure, you will not be able to enter this information, as it is not required.
Which travel documents are required (identity card, children's ID, international passport, etc.)?
This depends on the destination:
- Within Belgium/Europe: valid identity card or children’s identity card.
- Outside Europe: international passport and visa if required (see camp information).
Always check the expiry date and bring a copy of both sides with you.
Be sure to always check the packing list!
Is there a compulsory insurance policy or is this included?
Every participant is insured for civil liability (damage to third parties, insured by Ethias 45.034.646) and their own physical accidents during the internship, as is customary in most schools.
Participants are not insured against theft, loss or damage to luggage!
For long-distance trips, we recommend taking out specific cancellation insurance. Some families already have this type of insurance. If this is not the case, you can take it out through CLIP Taalvakanties vzw. The cost depends on the trip in question and can be specified when you register.
We recommend taking out travel insurance for holidays abroad. This insurance covers repatriation (organisation and costs, in the event of illness or accident). Many families already have this type of insurance. If this is not yet the case, you can still consider taking it out through CLIP. Participation in the policy costs €12.50 for travel within Europe and €20 for travel outside Europe. You can indicate this when registering.
Can’t find the answer to your question? Please do not hesitate to contact us — we are happy to assist you!
